You may seek a refund if goods:
However, the goods must be returned within a reasonable period (7 days from invoice date) along with proof of purchase/damaged goods.
If you prefer an alternative to a refund, we can arrange for goods to be exchanged or repaired.
A store credit may be offered at our discretion. Please choose carefully as you are not entitled to a refund if you simply change your mind.
Please remember to keep your receipt as proof of purchase.
For more information please email firstname.lastname@example.org